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Frequently Asked Questions

General
Do I need symptoms to get tested?

No. Many sexually transmitted infections show little or no symptoms, especially in the early stages. Regular testing is the best way to protect your health and gain peace of mind, even if you feel completely fine.

Is testing confidential?

Yes. All services are completely confidential. Your personal information and test results are protected, and our team is committed to providing private, respectful care at every step.

Are services really free?

Yes. All services are provided at no cost to you. Our goal is to make testing and sexual health services accessible to everyone in our community without financial barriers.

How long does testing take?

Our process is designed to be quick, simple, and comfortable.

How soon will I get my results?

Results are typically returned within the next week, depending on the test performed. We will explain timelines clearly during your visit.

Do I need an appointment?

Appointments are recommended to reduce wait times, but walk-ins may be accepted based on availability. You can call or schedule online for the fastest service.

Will anyone find out that I was tested?

No. Your visit remains private and confidential. We do not share your information without your permission except where required by law for public health reporting.

What happens if my test is positive?

If a test result is positive, our staff will explain your results clearly and discuss next steps, treatment options, and support resources. Many infections are treatable, and early care leads to the best outcomes.

Is testing painful?

Most tests are simple and involve either a urine sample or a blood draw. Our team works to make the process as comfortable and stress-free as possible.

Who should get tested?

Anyone who is sexually active should consider routine testing, especially after a new partner, possible exposure, or if it has been a while since your last screening.

Do you serve people outside San Angelo?

Yes. We welcome patients from across the Concho Valley, including Christoval, Ballinger, Miles, Bronte, Mertzon, Eden, and surrounding communities.

What should I bring to my appointment?

Please bring a photo ID if available. No insurance or payment is required for free services.